Founder-led
You get direct access to the founder. No account-manager filter, no offshore handoff.
The approach
Why us
No offshore. No invisible subcontractors. You speak to the founder, and the work is done by a team that knows your account. We usually start with a tightly scoped project, you see results, then you decide whether to continue. No 36-month contract required to start.
Why Hexona
What makes the difference
On-site, in Mauritius
Same-day on-site response across the island. We know your business because we work alongside it.
Built on standards, not stunts
Microsoft, Check Point, Bitdefender, Aruba, 3CX. The same stack the large firms use, sized for SME teams.
Jean Claude Marcelin
Founder · Hexona Systems
Jean Claude Marcelin spent more than fifteen years in IT, working with companies of every size and across four continents. From small French SMEs to multinationals with 500+ employees. He saw what happens when IT is handled by nobody or one overloaded person: security crumbling, invoices stacking up, projects stalling.
Hexona Systems gives Mauritius SMEs the same solid IT usually reserved for larger companies. No offshore. You get direct access to the founder.
How we work
Three steps. No surprises.
01
We listen
15-minute call. You tell us what's going on with your IT. We ask the right questions and tell you straight if we can help.
02
You get a plan
Within 48 hours, we send you a clear roadmap. What we'd do, how it works, and what results to expect.
03
We start small
One project. We prove it works. Then you decide if you want more.
Partners
Built on standards you recognise
We work with the vendors that run large enterprises. Applied at your scale.
Common questions
Straight answers
We don't have anyone handling IT internally. Where do we start?
Start with a 15-minute call, no commitment. We map together what you have, what works, what's eating your time. Most SMEs without IT start with the basics: properly configured email and Microsoft 365, a reachable helpdesk, verified backups, baseline security. We add the rest as we go, at your pace.
Our IT guy handles everything. Why change?
Because when that person is sick, on leave, or quits, your whole business stops. We don't replace them. We give them backup, structure, and the tools to do their job properly.
We've been burned by IT providers before.
So have half our clients. That's why we start with one small project. You see results before you commit to anything bigger. No lock-in contracts.
AI sounds expensive and complicated.
We don't sell AI for the sake of it. We start with Microsoft 365 Copilot, which you're probably already paying for. Setup takes a week. Your team gets trained. Real savings show up within a month.
Is this really for a company our size?
10 to 50 people is where we do our best work. Small enough that every improvement is felt across the team. Big enough that outages actually cost real money.
What sets us apart
Five concrete differences between most IT providers and Hexona.
Most IT providers
Hexona
Response in 24 to 48 hours, sometimes more.
First response within 30 minutes during business hours.
You talk to a sales rep, then a different tech each ticket.
You talk to the founder, the team knows your account.
24 or 36-month contract to start.
No long contract. We start with a tightly scoped project.
Hourly billing when things break.
Monthly per-user fee, no surprises on the invoice.
IT as a cost.
IT as measured investment, with monthly report.
IT designed for your sector
Manufacturing and professional services: two different worlds, two IT approaches.
Manufacturing
- When ERP goes down, production stops. And every hour of outage costs more than your entire monthly IT budget.
- Shop floor Wi-Fi that drops between scanners, tablets and connected machines.
- Production reports you have to extract by hand from one system to another.
- Backups of production data you hope are running, but nobody verifies.
We size your IT around the real constraints of a Mauritian factory: real-time ERP server monitoring, industrial Wi-Fi that holds despite interference, weekly verified backups, and on-site support during production hours, not just 9 to 5.
Professional services
- Client file confidentiality, but your team emails sensitive documents without protection.
- Documents you search for in five different places instead of one.
- Calendar and email that have to work in the field as well as at the office.
- Audit-trail requirements that need an access log you never had time to build.
We structure your IT around what matters in your work: access control for client files, centralised document management on SharePoint, reliable Microsoft 365 mail and calendar on every device, and a full access log for regulatory audits.
Ready to talk?
15-min discovery call. We listen first, then we tell you honestly if Hexona can help.
Book the call